{"id":5969,"date":"2023-10-23T09:05:14","date_gmt":"2023-10-23T09:05:14","guid":{"rendered":"https:\/\/q3software.ch\/support-2\/"},"modified":"2025-11-10T13:58:27","modified_gmt":"2025-11-10T13:58:27","slug":"support","status":"publish","type":"page","link":"https:\/\/q3software.ch\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
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Q3 Support<\/h1>\n
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\n Vos demandes sont notre motivation <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n <\/section>\n\n\n
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Nous sommes l\u00e0 pour vous<\/h2>\n <\/div>\n
\n Notre \u00e9quipe d’assistance vous aide volontiers au besoin. <\/div>\n
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\"Q3  support@q3software.ch<\/a><\/h2>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n
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Important de savoir<\/h3>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n
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Conditions g\u00e9n\u00e9rales<\/h3>\n <\/div>\n
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Nous offrons un support exclusivement aux clients disposant d\u2019une licence de location en cours de validit\u00e9. Les demandes de support doivent \u00eatre envoy\u00e9es uniquement par e-mail \u00e0 l\u2019adresse suivante: support@q3software.ch<\/a>. Si vous travaillez avec une ancienne version du programme Q3, veuillez nous contacter \u00e0 info@q3software.ch<\/a>. Nous serons heureux de vous soumettre une offre pour passer \u00e0 une licence de location actuelle!<\/p>\n <\/div>\n <\/div>\n <\/div> \n

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P\u00e9riode de rappel<\/h3>\n <\/div>\n
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Votre temps est pr\u00e9cieux, notre temps l\u2019est aussi.
\nC\u2019est pourquoi nous travaillons avec des p\u00e9riodes de rappel pour le support t\u00e9l\u00e9phonique.
\nVeuillez nous indiquer dans votre e-mail deux ou trois p\u00e9riodes de rappel pendant lesquels vous \u00eates joignable. Si n\u00e9cessaire, nous vous informerons de la p\u00e9riode de rappel attribu\u00e9 et vous rappellerons!<\/p>\n <\/div>\n <\/div>\n <\/div> \n

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Formation<\/h3>\n <\/div>\n
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Nous sommes sp\u00e9cialis\u00e9s dans le conseil et la formation personnalis\u00e9s. En g\u00e9n\u00e9ral, il est plus facile et plus efficace de dispenser une formation en ligne. Pour ce faire, nous utilisons le logiciel TeamViewer (acc\u00e8s \u00e0 distance). Ainsi, nous pouvons vous proposer une formation directement sur votre PC avec vos propres donn\u00e9es!<\/p>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n

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\"\"<\/a><\/p>\n

Q3 Support en d\u00e9tail<\/a><\/p>\n\t\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5969","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/pages\/5969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/comments?post=5969"}],"version-history":[{"count":49,"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/pages\/5969\/revisions"}],"predecessor-version":[{"id":7808,"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/pages\/5969\/revisions\/7808"}],"wp:attachment":[{"href":"https:\/\/q3software.ch\/fr\/wp-json\/wp\/v2\/media?parent=5969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}